Open Membership Plan, choose a plan, fill in your firm details and pay online. You will get a verification email. After you verify and our team approves the account you can log in.
Yes. After logging in, open Employees and choose Create Employee. Each employee gets their own login and only sees what their role allows. The number of employees depends on your plan.
No. Use Save as Draft at any time. A full save requires General Declaration, Invoice, Item and Packing. DBK, Exchange, Docs, License and Re-Export are optional.
Open Shipping Bills in the employee area. Drafts show a grey Draft badge. Open one to continue where you stopped.
ShipBill Desk helps you prepare, validate and keep your data in the right structure. Filing on ICEGATE stays under your control, so you can review everything before it goes to customs.
PDF is recommended. Keep each file small enough for ICEGATE limits and give it a clear name such as INV-2041-commercial-invoice.pdf.
No. Signing uses your own token on your own computer. We never ask for the PIN and we only store the signed file you upload back.
Yes. Choose Upgrade from your account and pay the new plan price. Your limits increase straight away.
Getting started
Open Membership Plan, choose a plan, fill in your firm details and pay online. You will get a verification email. After you verify and our team approves the account you can log in.
Yes. After logging in, open Employees and choose Create Employee. Each employee gets their own login and only sees what their role allows. The number of employees depends on your plan.
Check your spam folder first. If it is not there, use "Resend verification" on the login page or contact support with your registered email.
Shipping bills
No. Use Save as Draft at any time. A full save requires General Declaration, Invoice, Item and Packing. DBK, Exchange, Docs, License and Re-Export are optional.
Open Shipping Bills in the employee area. Drafts show a grey Draft badge. Open one to continue where you stopped.
ShipBill Desk helps you prepare, validate and keep your data in the right structure. Filing on ICEGATE stays under your control, so you can review everything before it goes to customs.
e-Sanchit and documents
PDF is recommended. Keep each file small enough for ICEGATE limits and give it a clear name such as INV-2041-commercial-invoice.pdf.
Yes, as long as the shipping bill has not been marked final. Upload the new file and the old one is kept in the activity log.
Digital signature
No. Signing uses your own token on your own computer. We never ask for the PIN and we only store the signed file you upload back.
Under Digital Signature, open All Signed Documents. They are listed per employee and can be archived.
Billing and plans
Yes. Choose Upgrade from your account and pay the new plan price. Your limits increase straight away.
Open Subscription or Orders in your account and download the invoice for any payment. For corrections write to support with your order ID.
Account and security
Use "Forgot password" on the login page. We will email you a reset link that works for a limited time.
Open Employees, select the person and deactivate the account. Their past work stays in the activity log.
Still need help?
Contact support
Send us the details and we will reply, usually within one working day.